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If you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language, that goes to his heart.

The importance of reputation in the translation industry

In this article I am considering reputation in the translations industry. These aspects are often intrinsically linked with customer services. But customer service is only a part of what makes a reputation. I would argue that your personal reputation is one of the most valuable things that we will own regardless of where we are of what we do.
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